As we used in this Cancellation & Refund Policy, Words “We” (or) “Our” (or) “Us” (or) “Organization” (or) “Platform” shall mean the “https://kvrbookcentral.com/” and/or “KVR Book Central” and/or “KVRBC”. Any references to “You” (or) “Your” (or) “User” (or) “Client” (or) “Customer” (or) “Buyer” shall mean any person (or) entity using our Platform.
This platform may take collaboration with payment gateways for online payments. Whenever the clients (or) customers of this platform are paying through our payment gateway indicates that they are also obeying the Cancellation and Refund Policy of the respective payment gateway along with the Cancellation and Refund Policy of the KVRBC.
Your amount will be refunded in following cases 1. You got transaction failure message but the money was debited from your account, 2. In certain cases, if the reason furnished by the customer is acceptable.
In any case of failure transactions and if the amount is debited from your account and if we received same to our account, upon confirmation, we will refund the money after deducting the cancellation charges, if any (Bank and payment gate way charges (or) any other charges depends on the location of the user).
In any case of failure transactions and if amount is debited from your account but if we have not received that amount to our account, then those transactions will be settled automatically by the respective payment gateway.
You will be allowed to cancel any order before its shipping and your amount will be refunded after deducting the bank and/or payment gateway charges and/or any other additional charges depends on the location of the user. While transferring the refundable amount, the charges will be applicable on the refundable amount depends on the mode of the payment transfer like PayPal / Western Money Transfer, etc.
After shipping of the books, no cancellation will be allowed.
